Mr Thomas Fernandez started his career in a pest control company and almost killed himself on the job. Experimenting with different cocktails of chemicals without fully understanding their effects, he had underestimated the toxicity of his concoctions. On the hospital bed, Thomas reflected over the near-death incident and decided to take on the proper route to be a professional pest management applicator.
Hungry for knowledge, Thomas went around searching for a course that would help him achieve this goal. There was no pest control school for him to attend in Singapore. His search ultimately led him to a pest control conference in Canada. It took him more than one year to convince Ken Doty, a 20 year veteran of the pest management business, to be his mentor. “As an entrepreneur, you must never lose hope”, Thomas advised.
When he started his business, Mr Thomas Fernandez invested heavily in training his staff, empowering them with relevant knowledge so that they are able to deliver and keep clients happy. Till today, Thomas strongly believes that knowledge is power and as an entrepreneur, it is imperative to know every detail about one’s products and services.
Thomas shared that as an entrepreneur, one needs to be hungry and not complacent. He believes in the importance of differentiating one’s business from that of competitors.
A market leader, PestBusters has captured 95% of the highly competitive premium pest control market. Mr Thomas Fernandez’s high-profile clients include the Who’s Who of the hospitality industry including Marina Bay Sands Singapore, Mandarin Orchard Hotel, Grand Hyatt, Hilton, Raffles Hotel, The Fullerton, Shangri-La Group, Capella Singapore, The Ritz-Carlton and Conrad, amongst many others.
Mr Fernandez is also involved in successful business ventures in other industries, such as Timbre@The Arts House. He has mentored entrepreneurs such as the owners of bridal boutique Silhouette, and solar film company Cool N Lite. Thomas is also the co-author of three best seller books : “Secrets To Dominate Your Niche”, “Niche Dominator” and “Success Secrets Exposed”.